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JENNA YIM
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Since graduating from KAIST, Korea Advanced Institute of Science and Technology, the best university in Korea in technology, Jenna was immediately employed by Samsung co. Ltd. By studying Industrial Design in KAIST, Jenna was able to have both scientific approach of a process and logic as well as a deep understanding of usability and design methodology.

Between the years 2001-2004, she joined LG CNS, who has the largest market share in Korean IT service & consulting. Here she performed as a Usability Analysist and Information Architect for various research project and also for client projects such as LG Softschool, Supreme Court and LG Telecom which won the award for the best project of the year 2003 in LG CNS.

From 2004, Jenna came to Tronto to challenge her life and extend her knowledge. She has performed as an Information Architect and Usability Specialist with various clients such as Honda, The Home Depot, and Citi Cards.

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QUALIFICATIONS

Qualified with over 6 years of increasing responsibility and experience in:

  • Information Architecture
  • User Personas & Use Case Scenarios
  • Business Process Analysis & Definition
  • System Flow Analysis & Definition
  • Creative Thinking & Problem Solving
  • Competitive Analysis & Research

  • Quality Control &Team Leading
  • IA Scope, Deliverables, and Time Estimation
  • Wireframe & Prototype Development
  • IA & UI Strategy
  • Heuristic Evaluation & Usability Testing
  • User Centred Design Approach
  • Usability Guidelines &Technical Documentation
  • Web Project Methodology

  • Business Development Strategy (Pitch Work)
  • Quality Assuarance


WORK EXPERIENCE

Publicis Modem , July 2008 ~ Present,
Information Architect, Toronto, Canada
  • Clients included: CIBC, Purolator
  • Requirements specification
  • Persona development
  • Concept model development
  • Sitemap and wireframe development

Mindblossom Inc. , April 2007 - May 2008
Senior Manager, Information Architecture, Toronto, Canada
  • Clients included: The Home Depot, Lavalife
  • Responsible for management of IA Team and quality control of the team deliverables
  • IA scope estimation & planning
  • Evaluation of client Websites and creating the overall strategic direction & IA
  • Creating User Interface Wireframes for Websites & Content Management Systems
  • Major contribution in creating Website Development Methodologies and Process Documentation
Sonicboom Creative Media, October 2005 - March 2007
Information Architect & Usability Analyst, Toronto, Canada
  • Clients included: Honda, Jamieson, Citi Bank, CD-ED, Harry Rosen, ADCC, Marsh Insurance, Bell
  • Evaluation of client Websites and creating the overall strategic direction & IA
  • Creating User Interface Wireframes for Websites & Content Management Systems
  • Major contribution in creating Website Development Methodologies and Process Documentation
LG CNS Co., Ltd., July 2001 - February 2004
IA & UI Analyst, Creative Design Team, e-Solution Division, Seoul, Korea
  • Clients included: LG Telecom, LG CNS, LG Electronics, Supreme Court and LG Softschool
  • Overall strategic direction & IA for LG Telecom Website: assessing mobile technologies, analyzing
    business requirements, complete IA and wireframe development, quality assurance and testing
  • Analyze and evaluate the interface for all LG CNS websites, intranets, extranet and applications: user
    needs assessment, contextual research, heuristic evaluation, usability testing, cognitive walk-through,
    prototyping, guideline documentation
  • Led the Planning Stage in the Supreme Court Website Project: creating UI standards and visual
    identity guidelines for its future Websites
Samsung Life Co., Ltd., January 2001 - July 2001
User Interface Designer , e-Business Team
  • Design and maintaince of Samsunglife.com: conducting IA strategy, wireframing, defining Website content, design, development and quality control
Freelance Designing, May 1999 - December 2005
IA, Designer, Flash & HTML Developer and Project Manager

EDUCATION

KAIST (Korea Advaced Institute of Science and Technology), Dae Jeon, Korea
  • Bachelor of Science, February 2001
  • Major : Industrial Design
Chungbuk Science Highschool (Science specialized school), Chung Buk, Korea
  • Awarded a special education for the gifted.
  • Finished and graduated one year earlier than the regular course. February 1997

PROFESSIONAL ASSOCIATION

  The Information Architecture Institute
     
  Usability Professionals Association

 

COMPUTER SKILLS

  • Highly Advanced level in MS Office
  • Axure or willing to use any other IA Software
  • MS Project
  • Windows & Mac OS X
  • IE/Firefox/Safari/Netscape
  • Advanced level in HTML/Javascript/C+
  • Macromedia Flash & Actionscript
  • Macromedia Dreamweaver & Fireworks
  • Adobe Photoshop/Illustrator
  • Final Cut Pro

PERSONAL

  • Traveling and learning new cultures and languages
  • Snowboarding and Billiards
  • British Rock, Theater, and International Films
  • Strategic Games (Nintendo DS)
  • Fluent spoken Korean

HONOURS
  • Award for best project with LG Telecom Project, 2003
  • Scholarship, KAIST, 1997-1999






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